Delivery & Returns
See below for information about the delivery and returns options for your purchase.
- Delivered within 3-5 working days.
- Order before 3pm Tue-Fri for same day dispatch.
- Free for orders £50 and over*
*some exclusions apply, such as licensed or large goods, see our terms for full information.
Click and Collect
- From our store
- Tue - Sat (9:00am - 4:30pm)
- Ready in as little as an hour
- Collect within 7 days
- Free returns*
- Return within 28 days
*exclusions apply, see terms for full information
How to return your item
It's free and easy to return your item.
- Email firstname.lastname@example.org with your order number and the name of the item(s) you are returning.
- We will email you pre-paid postage. You can print your postage label at home, or scan a QR code at your local drop off point.
- Package your item securely, drop to your local drop off point.
- Once we receive your return, we will issue your refund using the same method you used to make your order.
How long will my refund take?
Once we receive your item, we will issue your refund within 2 working days. Once issued it can take up to 5 working days to enter your account.